![]() ![]() Simple but meaningful acts are acknowledged and encouraged. Amplifying the sense of meaning sought is as simple as recognizing good work.Īt SMA, quarterly bonus luncheons include a moment recognizing the above-and-beyond work done by a nominated staff member. Those who dedicate themselves to working in the field of medicine have a humanitarian bend, drawn by nature to a profession which imparts a sense of meaning. All members participate as we see where we stand on improvements and ensuring that each area of the office is ready to handle the day before us.īringing awareness to personal energy levels, the filters we apply in our perceptions, and the shadows we cast, takes only a moment but can change the tenor of a day’s work. SMA has proven their commitment to the teaching and promotion of mindfulness, a key to resilience, by holding monthly “mindfulness meetings,” where we tackle topics like finding time for self-care.ĭaily huddles are also a regular check-in on what is happening in the community of our office. Resilience is the quality that allows one to celebrate victories and mourn losses appropriately, not succumbing to cynicism or becoming overwhelmed.Īs resilience in the medical field is a tall order, intentional practice of mindful awareness is needed to keep clinicians functioning at their healthiest. This responsibility is one from which clinicians draw great meaning. Assuming responsibility for the health of patients is an inherently stressful business, but not necessarily negative. Growing resilienceĪnother proven way to promote wellness at work: teaching resilience. Colleagues can discuss issues of importance, future goals and address any concerns brought to the fore over the past seven days. The process humanizes and reverses isolation, key elements to good communication.Īs we find ourselves often separated by the walls of our exam rooms, clinician-to-clinician communication is facilitated by weekly meetings. In addition, it allows personal contact and friendships to form across work areas and professional lines that would otherwise be difficult to cross. This understanding promotes a greater awareness of each person’s contribution to the care of patients. The idea of creating these workplaces, and aligning with the fourth part of the quadruple aim, “exceptional provider experience,” is gaining ground at the offices of Southwest Medical Associates (SMA).Īs a new employee at SMA, rotating through the office is an opportunity to understand the work that each member of the team performs. There’s no controversy in the assertion that happy and healthy workplaces are more likely to retain staff, make fewer mistakes and have higher patient satisfaction. Healthy clinicians are more capable of providing high quality patient care. We provide primary, specialty, urgent, senior, OB-GYN, pediatric and convenient care. We have decades of experience and a drive to better our patients' lives.īy combining technology and information, we give our patients the right care in the right setting. We’ve been caring for southern Nevadans since 1972. Southwest Medical, part of Optum, is one of Nevada’s largest multi-specialty medical groups. ![]()
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